Utopia Social Care offer a Person centered, Professional, flexible care and support service to meet the needs of the people we support. Our support team provides a friendly, consistent, bespoke service to all individuals, to ensure they are safe and comfortable within their own environment, ensuring all their care and support needs are met to the highest standard.

 

Our services provide a consistent approach to care and support, building positive relationships between the support staff and individuals we support.

 

We understand the importance and benefits to the individual when professional and person-centered care and support is provided whilst remaining at home or within their chosen environment.

 

We provide bespoke services which enable the individual to tailor their support package to meet their needs effectively and productively.

 

We provide a variety of services to meet the needs of our customers ranging from Safer discharge services, Rehabilitation back into the home environment following periods in hospital, Health and social care support and support at the individuals end of life. Our services are provided to individuals over the age of 18 years of age.  We have the expertise and experience to support every individual to achieve the outcomes required to enable them to be as independent as possible living in the community.

 

We understand that the needs and support requirements of the people we support can change during the service we provide to them, we will respond to these changes with integrity, professionalism and in a personal manner, ensuring the person we support receives the standard of support/care they require to meet their needs at that time. Our support team have extensive experience within the social care sector who care passionately about what they do and will always ensure the best outcomes are achieved for every individual. This will enable them to respond effectively to any developments within the care package ensuring a person-centered approach is delivered at all times.

 

The service(s) we provide are bespoke and tailormade to the individual(s) needs and no such support/care plan will be the same. Our main objective is to enable the people we support to receive the care/support they need to continue living in their own homes and community. This will be achieved by promoting a standard of excellence which embraces fundamental principles of quality care practices that is witnessed and evaluated through the practice, conduct and control of quality care in the home environment.

 

Our support/care is provided in partnership with the people we support, their carers and relatives, respecting their diverse needs, preferences, and choices. It is standard practice for a member of our management assessment team to arrange a visit with the individual prior to service commencing. We feel that this is an essential part of the service we deliver, it ensures that the support/care is person centered and based on the needs and requirements of the individual wishing to access our services. We will develop an effective care plan at our initial meeting and identify and assist each individual to reduce any risks surrounding them living at home safely.